Privacy Policy
Last updated: October 7, 2026
Scope
This policy describes how Tandem Leads LLC (“Tandem,” “we,” or “us”) handles information associated with this company website and business inquiries. Consumer-facing experiences, messaging programs, and services operated for clients may have separate notices and consent requirements. This policy does not replace those notices.
Information you provide
When you email or otherwise contact Tandem, we receive the information you provide, such as your name, email address, company, contact details, and the contents of your inquiry. Please do not include sensitive personal information in a general business inquiry.
Website delivery and third parties
Our hosting and security providers may process technical information such as IP addresses, browser and device information, requested pages, and access times to deliver and protect the website. This website loads fonts from Google Fonts, which receives technical information when your browser requests those resources. Links to external websites are governed by their own privacy policies.
Cookies and demonstrations
The company website currently has no Tandem-installed advertising pixels or analytics tracking scripts. Hosting or access-control services may use cookies necessary to deliver or secure the site. Product-page Mia conversations and messaging examples are prewritten animations. On the contact page, Mia uses a guided form to collect your business inquiry. When you select Send inquiry, your details are sent to Tandem through our email delivery provider, Resend, so we can respond. Technical information may be used to validate submissions and limit spam.
How information is used and disclosed
We use business inquiry information to respond, discuss potential projects, maintain business relationships, and administer our operations. Information may be processed by providers supporting email, hosting, security, and business administration. We may disclose information when required by law, to protect legal rights or security, or in connection with a business transaction, subject to applicable law. This company website does not sell inquiry information or use it for targeted advertising.
Retention and security
We retain inquiry information as needed for the business relationship, legitimate operational purposes, and applicable legal obligations. No internet transmission or storage method is completely secure.
Your choices and requests
You can ask us to stop promotional email communications or request access, correction, or deletion of information associated with your inquiry by emailing hello@tandemleads.com. State your request and place of residence so we can assess applicable rights. We may need to verify your identity, and legal or operational requirements may limit what we can delete.
Children
This company website is intended for business audiences and is not directed to children under 13. If you believe a child has provided personal information through a business inquiry, please contact us.
Updates and contact
We may update this policy as the website and our practices change. The date above identifies the latest revision. For privacy questions, contact Tandem Leads LLC at hello@tandemleads.com.